Prawolf is a business-to-business supplier. We use personal information only for legitimate business, communication, measurement and legal purposes. We do not sell or rent personal information.
1. Scope
This policy applies to all websites and webpages operated by Rizhao Prawolf Machinery Manufacturing Co., Ltd., as well as information collected through Prawolf Google Ads lead forms, email, telephone, messaging platforms, newsletter forms and other business inquiry channels.
2. Information We Collect
Information you provide
- Name, business email address, telephone number, company, job role, country or region.
- Product references, OE or OEM numbers, vehicle applications, quantities, destination markets and other sourcing requirements.
- Messages, files and other information you choose to include in an inquiry or business communication.
- Email address and preferences submitted through a newsletter or update form.
Information collected automatically
When you use the website, we and our service providers may receive technical and usage information such as IP address, browser and device type, approximate location, referring page, pages viewed, product searches, links clicked, session timing and diagnostic logs.
3. Google Ads Lead Forms
When you submit a Prawolf lead form hosted by Google Ads, Google sends us the information you choose to provide. This may include your name, business email address, telephone number, company, country or region, and product or sourcing details.
We use this information to respond to your request, identify relevant products, verify references, prepare quotations and manage the resulting business relationship. Submission of a lead form does not create a purchase contract.
4. How We Use Information
- Respond to inquiries and provide product, technical, quotation and order-related support.
- Confirm product compatibility and evaluate sourcing requirements.
- Maintain business records and manage customer or distributor relationships.
- Operate, secure, diagnose and improve our website and product search tools.
- Measure advertising performance and improve the relevance of our communications.
- Prevent misuse, protect our rights and comply with legal obligations.
5. Cookies and Measurement
Our first-party analytics records pages viewed, active time, product searches, result counts and website interactions by default. Before analytics consent, it uses a temporary identifier limited to the current browser tab and does not create a persistent visitor cookie. If you allow analytics storage, a pseudonymous visitor identifier may be retained for up to 180 days. An explicit rejection stops this first-party event collection.
We do not store raw IP addresses, complete browser fingerprints or information entered into inquiry forms in the analytics database. Analytics records are normally retained for up to 180 days.
Our website also uses Google Tag Manager and may use Google Analytics and Google Ads measurement services. Where regional consent rules apply, Google analytics and advertising storage default to denied until you make a choice. In other regions, measurement storage may be enabled by default while advertising personalization remains disabled until permitted. You may accept, reject or change optional storage at any time using “Cookie settings” in the footer.
Browser settings and Google advertising settings provide additional controls. Learn more in Google's Privacy Policy and its advertising technology information.
6. Sharing and Service Providers
We may share information with personnel and service providers that need it to support website hosting, communications, analytics, advertising, product inquiries, logistics, compliance or security. These parties may process information only for the relevant service or as permitted by law.
We may also disclose information where required by law, to protect legal rights or safety, or as part of a business reorganization. We do not sell or rent personal information.
7. International Data Transfers
Prawolf serves international business customers. Information may therefore be processed in China and in other countries where our service providers operate. Privacy laws in those locations may differ from those in your country.
8. Retention and Security
We retain information only for as long as reasonably needed for the purposes described in this policy, including inquiry follow-up, quotation history, warranty or transaction records, dispute prevention and legal compliance.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
9. Your Choices and Rights
Depending on your location, you may have rights to request access to, correction of, deletion of or restriction on the use of your personal information, or to object to certain processing. You may also unsubscribe from marketing messages at any time.
To make a privacy request, contact us at info@pra-wolf.com. We may need to verify your identity before completing a request.
10. Third-Party Services
Our website may link to services such as Google, WhatsApp and other external websites or messaging platforms. Their handling of information is governed by their own privacy policies. We encourage you to review those policies before providing information.
11. Children's Privacy
Our website and products are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this policy when our services, measurement tools or legal obligations change. The date at the top of this page identifies the latest version.
13. Contact Us
For privacy questions or requests, contact Prawolf using the details below.